Photo of a crowd marching near the Palace of Justice in the city of Maracaibo, Venezuela

The Story of Venezuela’s Deteriorating Internet Infrastructure

Picture of Esteban Carisimo
Guest Author | Northwestern University
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August 27, 2024

In the past decade, Venezuela has faced a profound crisis that has impacted all corners of its society, from health and energy to the economy. Its Gross Domestic Product (GDP) per capita has contracted 77%, and inflation has soared to 32,000%

A new study by computer science researchers at Northwestern University examines, for the first time, the impact of Venezuela’s multifaceted challenges on the country’s Internet infrastructure during this period.

According to the authors, understanding the repercussions of the crisis on such a critical component of modern society as the Internet becomes imperative for charting a path to recovery.

The study offers a comprehensive view of Venezuela’s deteriorating Internet infrastructure, from core infrastructure to access networks.

Register for a virtual Q&A seminar (Spanish) with the study authors to discuss Venezuela’s Internet challenges and opportunities. Monday 2 September, 17:00 UTC
 

One New Submarine Cable, No New IXPs in 20 years

Over the last 20 years, Latin America has seen substantial growth in critical network infrastructure, including submarine cables and Internet Exchange Points (IXPs) — to optimize traffic exchange locally.

Read: How Will Guiana’s Economic Sliding Doors Impact Region’s Internet Resilience?

This has not been the case in Venezuela, where only one new submarine cable connection to Cuba has been added since 2001 (Figure 1), and no new IXPs have been established. In comparison, its neighbor, Colombia, has added six new submarine cable networks and seven IXPs. This lack of investment has left Venezuela’s state-owned Internet provider, CANTV, without US-based transit routes and increased its reliance on domestic markets.

Line chart showing the number of submarine cables connected to Argentina, Brazil, Chile, Colombia, Mexico, and Venezuela from 1996 to 2024.
Figure 1 — Number of submarine cable networks (SCNs) connected to Argentina (AR), Brazil (BR), Chile (CL), Colombia (CO), Mexico (MX), and Venezuela (VE) from 1996 to 2024.

Internet Speeds Nearly 10x Slower Than Region Average

The consequences of these discrepancies are stark when we consider Internet performance.

For instance, while global download speeds have improved significantly, Venezuela’s average download speed has stagnated below 1 Mbps for over a decade. In contrast, countries such as Argentina and Brazil, once peers to Venezuela, have experienced sustained growth in their Internet speeds. The median speed for the rest of Latin America is around 20 Mbps (Figure 2).

Line chart showing the average download speed for Argentina, Brazil, Chile, Mexico, Uruguay, and Venezuela and the mean download speed for all of the Latin American Network Information Center region from 2010 to 2023.
Figure 2 — Average download speed for Argentina (AR), Brazil (BR), Chile (CL), Mexico (MX), Uruguay (UY), and Venezuela (VE) and the mean download speed for all of the Latin American Network Information Center (LACNIC) region from 2010 to 2023.

Venezuela’s Domain Name System (DNS) infrastructure also shows clear signs of decline. For the DNS to be efficient, servers should be close to users to minimize response time and ensure resilience. The study shows that the few DNS servers running within the country have become unreachable for within the country, and users relying on Google’s popular public DNS service face latencies twice as high as the regional average.

Revitalizing Internet Infrastructure Critical For Future Recovery

Over the last decade, Venezuela has undergone one of the most profound crises in modern history, probably the deepest crisis of any non-war-ridden country in recent times. The situation has significantly impacted the country’s network infrastructure, and revitalizing this critical infrastructure must be part of any future recovery effort.

The study paper will be presented at the 2024 ACM SIGCOMM conference, the flagship annual conference of the Special Interest Group on Data Communication, in Sydney, Australia.

Esteban Carisimo is a Postdoctoral Researcher at AquaLab in the Department of Computer Science at Northwestern University.

Contributors: Rashna Kumar (Northwestern University), Caleb J. Wang (Northwestern University), Santiago Klein (Universidad de Buenos Aires) and Fabián E. Bustamante (Northwestern University).