Internet Resilience Index

For people to experience the full benefits of access, the Internet itself needs to be able to adapt to challenges. The Pulse Internet Resilience Index (IRI) tracks a range of indicators and assigns a weighted score for each country, measured out of 100. It’s a holistic score that measures how well an Internet connection can withstand things like sudden changes in Internet traffic, suspicious activity, or unexpected outages.

About the Internet Resilience Index

Global Internet Resilience Score

The overall Internet Resilience Score for all 249 countries and territories combined, based on data from October 2023

45 / 100
global average

Infrastructure

Physical infrastructure for Internet connectivity exists, and is available.

41 / 100
global average

Market Readiness

The ability of the market to offer affordable prices to consumers by maintaining diversity and competition.

40 / 100
global average

Performance

Consumers have seamless and reliable Internet services.

44 / 100
global average

Security

Technologies and best practices support a network’s ability to resist disruptions.

56 / 100
global average

Internet Resilience Score

  • Europe
  • 60 / 100
  • Infrastructure 63
  • Market Readiness 55
  • Performance 59
  • Security 65
  • Southern Europe
  • 54 / 100
  • Infrastructure 58
  • Market Readiness 49
  • Performance 53
  • Security 58

Serbia

52 / 100

The Internet in Serbia is slightly less resilient on average than other countries in Southern Europe, and is low for Europe. It ranks 4th in Southern Europe for security, a category that evaluates the use of technologies and best practices that support a network’s ability to resist disruptions. It ranks 37th in Europe for market readiness, a category that evaluates the overall competitiveness of the market, and the ability to offer affordable prices to consumers.

View country report for Serbia

  • Infrastructure 52
  • Market Readiness 42
  • Performance 51
  • Security 64
Jul 2019Jan 2020Jul 2020Jan 2021Jul 2021Jan 2022Jul 2022Jan 2023Jul 2023020406080100
Index ScoreInfrastructureMarket ReadinessPerformanceSecurity

Infrastructure Permanent link 52

Physical infrastructure for Internet connectivity exists, and is available.

Fiber ecosystem 53

Fibre 10km reach 53

The ability of the population to have access to a fiber connection point within 10 kilometers. Source: ITU

Mobile connectivity 78

Spectrum allocation 71

Mobile operators have access to spectrum that allows them to offer sufficient services to customers.

Network coverage 81

Country has mobile network coverage (includes 2G, 3G, and 4G). Source: Composite score provided by GSMA

Enabling infrastructure 25

Internet Exchange Point (IXP) coverage 23

Shows how well large population centers (defined as more than 300,000 people) are served by IXPs. Sources: Packet Clearing House (PCH), Peering DB

Data center coverage 28

Score measured based on data centers per 10 million population. Source: Data Center Map

Market readiness Permanent link 42

The ability of the market to offer affordable prices to consumers by maintaining diversity and competition.

Market structure 53

Market competition 36

Calculates the level of competition in the market. This uses the Herfindahl-Hirschman Index (HHI). Source: APNIC

Affordability 94

Measures the affordability of Internet connectivity for consumers. Source: ITU, A4AI

Upstream provider diversity 33

Uses the GINI Coefficient to measure the level of inequality when it comes to dependency on upstream connections. Source: Internet Initiative Japan (IIJ)

Traffic localization 32

Peering efficiency 0

RScore that uses the ratio of networks that peer at Internet Exchange Points (IXPs), compared with the total number of networks in a country. Sources: Packet Clearing House (PCH), PeeringDB

Domain count 24

Domains registered using ccTLD. Source: DomainTools

E-Government Development Index Score 83

Score on the United Nations E-Government Development Index (EGDI), which measures readiness for providing digital public services. Source: United Nations

Performance Permanent link 51

How well the network provides seamless and reliable Internet services to consumers.

Fixed networks 45

Download speeds 27

Download speeds, measured by Ookla speed tests. Source: Ookla

Consistency 85

This measures the network jitter, which shows consistency of speed and performance across networks. Source: Ookla

Responsiveness 75

Measures how quickly content reaches a user. A connection that's responsive is low in latency or lag. Source: Ookla

Upload speeds 18

Upload speeds, measured by Ookla speed tests. Source: Ookla

Mobile networks 54

Download speeds 38

Download speeds, measured by Ookla speed tests. Source: Ookla

Responsiveness 63

Measures how quickly content reaches a user. A connection that's responsive is low in latency or lag. Source: Ookla

Upload speeds 57

Upload speeds, measured by Ookla speed tests. Source: Ookla

Consistency 64

This measures the network jitter, which shows consistency of speed and performance across networks. Source: Ookla

Security Permanent link 64

Technologies and best practices support a network’s ability to resist disruptions.

Enabling technologies 64

HTTPS adoption 88

Web pageloads that use HTTPS. Source: Mozilla

IPv6 adoption 10

Users can access online resources using IPv6, the new generation of the Internet Protocol. Sources: Akamai, Facebook, Google, APNIC

Domain name system (DNS) security 65

DNSSEC adoption 100

Shows whether the country code top-level domain (ccTLD) using the extra layer of security known as DNSSEC. Source: ICANN

DNSSEC validation 31

A score showing how well DNS queries are protected by DNSSEC, across all web traffic. Source: APNIC

Routing hygiene 53

Upstream connections 42

Shows how well a country's networks are connected with upstream providers. Source: CAIDA

MANRS score 64

An overall score that measures routing security in a country's networks. Source: MANRS Observatory

Security threat 77

Global Cybersecurity Index Score 90

Estimates the ability of a country or economy to prevent and manage cyber incidents. Source: ITU

DDoS protection 64

Level of protection across networks, preventing DDoS attacks against another country's networks. Source: Cybergreen

Secure Internet servers 73

Number of secure Internet servers per 1 million population. Source: World Bank

About the Internet Resilience Index

The Pulse Internet Resilience Index (IRI) draws from a range of data sources, to track some of the key building blocks that underpin the Internet. The IRI enables comparison between countries, regions, and sub-regions, with a balanced set of metrics that accounts for the Internet’s complex ecosystem and varied landscape.

Each country is assigned an Internet Resilience Score, calculated out of 100. It reflects four broad pillars, each representing a range of different components that contribute to the overall resilience of the Internet. Scores are weighted, so a drop or a rise in one indicator can mean an improvement in this country, or that others are over- or under-performing in that area.

Learn more about how we choose indicators and data sources, and about our weighting scheme and aggregation method in the methodology document [PDF].

Origins of the IRI

The Internet Resilience Index developed out of the Measuring Internet Resilience in Africa (MIRA) project. It uses best practices according to the EU-JRC and the OECD Handbook on Constructing Composite Indicators and the same methodology as currently existing indices such as the GSMA Mobile Connectivity Index, the Facebook/EIU Inclusive Internet Index and the Web Foundation Web Index.

API Access

You can access the data underpinning the Internet Resilience Index via our API