In a press event on 18 July, Bangladesh minister for posts, telecommunications, and information technology, Zunaid Ahmed Palak confirmed that the government had ordered the shutdown. From a media report:
The state minister explained that the suspension was necessary to curb the spread of rumors and maintain stability amid the protests. ‘Various groups with vested interest have been spreading false information on social media, contributing to the instability. Hence, the decision to shut down mobile Internet services was made without prior notice, based on the evolving situation,’ he added.
Palak also highlighted the government’s communication with major social media platforms like Facebook, Google, YouTube, and TikTok. He expressed dissatisfaction with their privacy policies concerning the removal of controversial content.
‘We have contacted these companies, but their privacy policies regarding content removal are not satisfactory. If their actions lead to any casualties, they will not be exempt from accountability. These companies must establish data centers in Bangladesh and operate in compliance with local laws,’ he said.
Other supporting information
[UPDATE - 23 July 2024, 17:00 UTC] - After 5 days without Internet connectivity, IODA is now showing a gradual return of connectivity across Bangladesh. Internet access is not yet available everywhere, but it is increasing.
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[18 July 2024]
Cloudflare Radar shows that mobile provider Robi shut down all connectivity as of 1:00 UTC on 18 July 2024:
Initially, Cloudflare Radar did not show a major impact to overall traffic coming out of Bangladesh, but as of 15:00 UTC on 18 July we saw a drop in all traffic out of the country. At this time, social media reports were also indicating that Internet connectivity was not available on either fixed or mobile networks.
IODA also shows disruptions in Internet connectivity for the whole country beginning on 18 July 2024 around 11:00 UTC and then a complete drop in connectivity beginning around 15:30 UTC.
Further to this, OONI data suggests that Facebook has been blocked by AS24432 (Axiata) and AS24389 (grameenphone) networks in Bangladesh since 16 July. ONNI is also reporting suspected blocking of WhatsApp since 17 July. People in Bangladesh are encouraged to download and run OONI probe tests to validate the accessibility of these and other popular social media and messaging services.