Internet Shutdowns

Mozambique

6 November, 2024 17:30 - 7 November, 2024 04:45 (11 hours)

Local Impact

Data and media reports indicate that mobile Internet has been suspended in Mozambique for a fourth time in as many days and the fifth time in the past two weeks amidst protests after the presidential election results were announced. Like the last times, fixed Internet continues to be available.

There are also reports of service blocking, including VPNs, since Thursday, 31 October, although limited data confirms this. Residents are encouraged to run OONI probe tests to measure whether popular Internet services can be connected via local networks.

[Update 7 November]

Local sources have told Internet Society Pulse that the Internet shutdown is ongoing to stop people from sharing live images from protests and curfews. Given that mobile Internet is the most popular means for Mozambique users to access the Internet (see below), the shutdown has only been imposed on mobile broadband, aside from fixed broadband offered by the incumbent Internet service provider, Telecomunicacoes de Mocambique. Sources suggest that the shutdowns will finish by Friday, 8 November.

[Update 7 November]

Mobile Internet services returned to normal on Thursday, 7 November, around 4:45 UTC.

Experiences

“Some schools were resorting to online classes to minimise the losses caused by the stoppage of activities due to the demonstrations contesting the election results. But the Internet shutdown is preventing some schools, particularly private ones, from continuing to teach. Companies now find distance working impossible, and online financial operations are also becoming very difficult.” — All Africa

Cause Documentation

No official cause documentation has been made public.

Data and Analysis

Data from Cloudflare Radar, IODA, and Google’s Transparency Report show drops in mobile connectivity across Mozambique.

Cloudflare Radar shows the overall connectivity for Mozambique dropping on 6 November around 17:30 UTC (an hour earlier than the last three shutdowns) and returning to normal on 7 November around 4:45 UTC.

Cloudflare Radar chart showing drop in overall Internet connectivity in Mozambique over the past 24 hours.

Wired / fixed networks continue to provide Internet access, but mobile networks have shut down access. This can be seen in the charts for mobile providers Vodacom Mozambique and Viettel Group.

Cloudflare Radar chart showing drop in Internet connectivity on Vodacom Mozambique's network over the past 24 hours.
Cloudflare Radar chart showing drop in overall Internet connectivity on Viettel Group's network over the past 24 hours.

Of note, Internet connectivity on Telecomunicacoes de Mocambique’s network has been interrupted on several occasions since the first shutdown event on 25 October 2024.

Cloudflare Radar chart showing several drops in Internet connectivity on Telecomunicacoes de Mocambique's network over the past 2 weeks

This chart from IODA shows the decrease in Google Search results (the purple line). The orange line indicates that fixed Internet connectivity is continuing as normal.

Chart from IODA that shows several  drops in connectivity to Google search in Mozambique since 26 October.

The following charts from OONI are starting to show greater evidence of anomalies connecting to Facebook services (Facebook, Instagram, Facebook Messenger, and WhatsApp. Claims of service blocking of other popular social media (X, TikTok, YouTube) and messaging services (Signal and Telegram) remain inconclusive. Residents are encouraged to run OONI probe tests to measure whether popular Internet services can be connected via local networks.

Chart showing connectivity anomalies and failures to popular social media sites from Mozambique networks.
Chart showing connectivity anomalies to Facebook Messenger.
Chart showing connectivity anomalies to WhatsApp.
Conversations