Service blocking
Guangdong Province, Shanghai, Chongqing, and other places
The incident disrupted over one hundred services. Cisco reported that both users in China attempting to reach sites hosted external to China, as well as users outside of China trying to connect to sites hosted within China would have been impacted. China Telecom controls and manages infrastructure beyond the country’s borders, and also maintains global interconnects, peering with service providers in many locations around the world
Local impact
The incident disrupted over one hundred services. Cisco reported that both users in China attempting to reach sites hosted external to China, as well as users outside of China trying to connect to sites hosted within China would have been impacted. China Telecom controls and manages infrastructure beyond the country’s borders, and also maintains global interconnects, peering with service providers in many locations around the world
Other supporting information
Internet users on Weibo, a popular microblogging site in China, reported that China Telecom was having a large-scale network failure which affected access to Internet services in Guandong Province. A customer service response from the operator confirmed the outage, adding that urgent repairs were being undertaken. Internet users in Shanghai and Chonqing also reported having lost 4G network coverage on their phones.
China Telecom suffered a similar outage earlier this month, affecting network infrastructure in mainland China, but also its network in Singapore, and multiple points in the US. Global vantage points detected substantial packet loss across the operator’s backbone for Internet traffic both entering and exiting China.